Shipping and Handling

Check Order Status – View Your Tracking Information

  • Free Shipping on orders over $5,000

  • New Shipping Process and Tracking Notice

At zeyovape, we pride ourselves on quick order processing, with most orders shipped within 24 hours. During busy times, processing may take up to 72 hours. We rely on a trusted e-cigarette mail shipping network to ensure timely delivery.

Shipping Information:

  • During checkout, we will provide the shipping method and an estimated delivery time, which may vary based on your location and local service providers.

  • Note: All shipping times are estimates and do not account for weekends or holidays.

To save on shipping costs, consider ordering in bulk.

Important Articles Regarding Shipping Service Updates:

  • Why is my shipment delayed or stuck in processing?

  • I need to know when my order will be delivered.

  • New service scope.

Shipping to Your Location:

If we cannot deliver to your destination, a notification will appear during checkout. Please verify your postcode and sign up for notifications. We’re continuously expanding our service area, so check back regularly.

Adult Signature Requirement: All e-cigarette mail orders require an adult signature upon delivery (over 21). The recipient must show a valid, government-issued photo ID to confirm their age.

Shipping and Handling Timeline:

  • All orders may take 24-72 business hours to process before shipment. Shipping options and estimated delivery times will be provided at checkout.

  • Note: During peak holiday seasons or sales, processing may take up to 5 business days. We appreciate your patience and work hard to get your orders to you quickly.

You can find more details [here].

Delayed Delivery:

For information on why your shipment is delayed or stuck in processing, please check our Help Center.

Lost or Undelivered Packages: We are committed to resolving any shipping issues. Any shipping problems must be reported within 48 hours of the last tracking update.

Important Reminder:

  • User-entered errors or incomplete address submissions may result in delays, returns, and other issues affecting your shipment. zeyovape is not responsible for additional fees incurred due to incorrect address entries.

For any additional questions or concerns, feel free to contact us.

 

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